If you prefer to customize your web messaging implementation, see Web messaging and Messenger in the Genesys Cloud Developer Center for instructions to use public REST APIs and the Messenger JavaScript SDK. See also the information about Third-party licenses. ¡Llamadas de audio y videollamadas en grupo, mensajes ilimitados y mucho más ahora en tu ordenador Con nuestra aplicación de comunicación gratuita y todo en uno podéis estar juntos cuando queráis.
For more information, see Messenger JavaScript SDK in the Genesys Cloud Developer Center.
Optionally, use the Messenger JavaScript SDK to further refine how Messenger behaves and interacts with other functionality, such as Genesys Predictive Engagement. Deploy the Messenger snippet to your website. Create a Messenger deployment and assign a version of a Messenger configuration to generate the snippet. Add a description, image, and links to the web-messenger topic page so that developers can. Create a configuration to define the appearance and behavior of the message window. Easily write automated tests for Genesys Web Messenger flows. Administrators can easily configure and deploy a standardized implementation of Messenger in the Genesys Cloud Admin UI. Messenger provides a predefined message window and launcher button which customers use to interact with bots and agents. You will get unread count badge notifications on. Web Deployments > Deployments > All permission The Web Messenger extension brings the official WhatsApp web service as a standalone sandboxed window. 
Web Deployments > Configurations > All permission.Offline messages are received when the users come back online. Genesys Cloud CX 2, Genesys Cloud CX 3, or Genesys Cloud CX 1 Digital Add-on II license Send messages to users even when they are offline.
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